Tips for Usage :
1. When you use your USB flash drive, it is better to copy your files to the computer than operate your files in USB flash drive directly.
2. Please do not remove your USB flash drive when it is being used otherwise your data may loss.
3. After using USB flash drive, it is better to remove it as soon as possible. That will helps to extend its storage lifetime.
4. Please do not format your USB flash drive frequently, otherwise the USB will be damaged easily.
1.Why I bought 8GB USB, but the computer show it is about 7.4GB?
·Flash memory producers are using decimal arithmetic:
1KB=1000Bit, 1MB = 1000KB, 1G = 1000MB
Calculated, the operating system using binary arithmetic:
1KB=1024Bit, 1MB = 1024KB, 1GB = 1024MB
That is why there are some differences between display capacity and nominal capacity of flash memory product.
And different factories will produce different capacity USB flash drives.
So it is normal to has little capacity deviation! So it is normal to has little capacity deviation! So it is normal to has little capacity deviation!
4GB = approximately 3.6GB-3.8GB
8GB = approximately 7.4GB-7.6GB
16GB= approximately 14GB-15GB
32GB= approximately 28GB-30GB
64GB= approximately 58GB-60GB
Note: Our USB flash drive is the real capacity, you can use the H2text to text it H2text is the most authoritative testing software in the world.
2.Why the USB write speed it so slow?
Our USB flash drives write and read speed is 5M/S-10M/S.
But the write speed will be unsteady according to different computer configuration and your file size.
3.Why the device is not recognized?
Normally, when you connect custom USB drives to the computer, it will installs the driver automatically.
If your USB flash drive is not recognized, please turn off the firewall and antivirus software of your computer and try again.
If it still can not work, please contact us, we will help you solve this problem.
4.how to track the package ?
It’s recommended 15- 60 working days by Ali-Express for this shipping method,
but depends on the address,(Only Brazil especially 90days).
if you dont extend the time any more,or the package confirm the delivery of automatic.
As above reasons,we cant accept this negative feedback!!!!
No matter track or not track you will receive in the same time.
5.Why is there a color difference between the object and the picture?
We all photos of merchandise offered, due to lighting, display color deviation, personal different understanding of colors and other factors,
so that maybe there is some difference of colors between real product and photo , the final color to the actual goods shall prevail.
6.Use which payment methods to purchase?
We accept alipay and all major credit cards through secure payment processor ESCROW.
7.How to cancel the order?
If your order is just paid still in waiting for aliexpress confirm,you can cancel order yourself ,aliexpress will return your payment in 7 working days .
if your order is approved waiting for dispatching shipment and you want to cancel order,for a fast refund ,
please choose “I dont want to buy it “ or “ other reasons” to cancel it ,in those reasons can fast approve your canceling and refund to you.
if your order has been dispatched ,order can not be cancel any more .
1.We usually ship out the goods within 24 hours during working days once payment confirmed, we provide all over the world free shipping.
We usually ship via China Post Ordinary Small Packet Plus for free shipping which total price is less than $7(30-55days),
China Post Air Mail for total price more than $7(15-55days), e-packet(for US customers 5-15days).If you buy more than 100cps, we can ship your goods by fast shipment(5-7days), Such as FEDEX, DHL ,EMS and ARMX.
2.Please write complete address, full name(especially Russian Friends),phone number without”-” or space, and post code so that we could ship out your goods as soon as possible.
3.If you take big quantity, please tell us the commercial value, we will help you write the value as you require to avoid tax in your country,
but, hope you can understand that We are not responsible for any custom or import tax.
1. We hope you can get your goods very fast. But if you cannot get your goods after estimated shipping time, please contact me firstly before open dispute, ok?
We will check the parcel for you and we will give you full refund or resend you a new one if the parcel is lost on the way.
2. When you get our goods, please do not leave us any bad feedback if the goods has quality problem or get shortage, please contact me,
we will help you solve this after getting the evidence provided by you.
3. If you like our goods, that will be very nice to leave us good feedback to support us !!!